Return & Refund Policy

Last updated: October 14, 2026

At Cracked Gear Tech, we want you to receive the product you ordered in satisfactory condition. Please read this policy before requesting a return or refund.

Damaged, Defective, or Incorrect Products

If your Adjustable Aluminium Laptop Stand arrives damaged, defective, or different from what you ordered, contact us as soon as possible after delivery. Please provide your order details and clear photos or videos showing the issue.

We will review the request and explain the available resolution in accordance with applicable law and our order terms.

Return Requests

Return requests must be submitted within [Insert your return window, for example, 7 days after delivery].

To request a return, contact us with your order number, reason for the return, and supporting photos if relevant. Please wait for return instructions before sending an item back.

Product Condition

Unless applicable law requires otherwise, returned products should include the original accessories and packaging and should not show damage caused by misuse, accidental damage, or unauthorised modification.

Refunds

Once an approved return is received and inspected, we will notify you of the outcome. If a refund is approved, we will explain the refund method and expected processing time.

For Cash on Delivery orders, we may need to arrange an appropriate refund method with you.

Return Shipping Costs

If the product is confirmed to have arrived damaged, defective, or incorrect, contact us for instructions regarding return shipping. For other returns, responsibility for return shipping will be explained when the request is reviewed, subject to applicable law.

Exchanges

If you receive a damaged, defective, or incorrect item, contact us to discuss a replacement or another suitable resolution, subject to availability and applicable law.

Contact Us

WhatsApp: 03315029639
Email: crackedgeartech@gmail.com

Nothing in this policy limits any consumer rights that cannot legally be excluded.